What this covers
AutoProof helps Indian vehicle owners track and verify the work garages do on their cars and bikes, and helps garages prove their work. This page describes what personal data we collect, why we collect it, and what choices you have.
What we collect
- Contact details. Your phone number (used as your login), your name, and optionally your email and preferred language.
- Vehicle details. Make, model, registration number, VIN, and odometer readings — for the vehicles you choose to register with us.
- Service records. Job cards, line-item statuses, photo/video evidence captured by your garage, invoices, and payment references.
- Device data. Push-notification tokens, app version, and basic crash diagnostics. No precise location.
How we use it
- To show you live progress of each service, with proof.
- To deliver notifications when a job moves forward or needs your approval.
- To keep a portable service history that follows your vehicle across garages.
- To keep the platform secure, detect abuse, and run anti-fraud checks.
Your rights
Under the Digital Personal Data Protection Act, 2023, you can: access your data, correct it, withdraw consent, nominate someone, and ask us to delete it. We will respond within statutory timelines.
- Export. Download your full service history from inside the app.
- Delete. Erase your account and the personal data we hold from inside the app.
- Grievance. Email grievance@autoproof.in for any complaint. A named Grievance Officer responds.
Where data lives
Personal data is hosted in India (Google Cloud Mumbai). Media is encrypted at rest and served only via short-lived signed URLs — no public buckets. We do not transfer your personal data outside India.
Garage privacy isolation
Each garage on AutoProof sees only its own jobs for you. The cross-garage view of your service history belongs to you alone.
For workshops
If you run a workshop on AutoProof, your data is held at your workshop level. Your job cards, customers, vehicles, estimates, photo/video evidence and bills are isolated to your workshop — no other garage on the platform can see them.
- You own your data. We process it only to run the service for you — never to advertise, sell, or share it.
- Opt out anytime → we delete it. If your workshop chooses to leave AutoProof, we delete your workshop’s data from our systems (subject only to records the law requires us to retain, e.g. tax/GST invoices). Email grievance@autoproof.in to start the process.
What we don’t do
- We don’t run advertising against your data.
- We don’t sell your data.
- We don’t profile minors or target them.
Grievance Officer
As required under the Digital Personal Data Protection Act, 2023, you can reach our Grievance Officer for any privacy complaint or data-rights request:
- Email. grievance@autoproof.in
- Address.43-11-58, Flat II/4, Sri Sai Sadan Apartments, Subbalakshmi Nagar, Visakhapatnam, Andhra Pradesh, India – 530016
Contact
Email hello@autoproof.in for anything else privacy-related. A human reads it.